Privacy Policy

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at info@pathwayshypnotherapy.co.uk. www.basildon-hypnotherapy.co.uk is another website under the Pathways Hypnotherapy umbrella - a business run by Victoria Baldwin.

At www.basildon-hypnotherapy.co.uk, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by www.basildon-hypnotherapy.co.uk and how it is used.

Pathways Hypnotherapy website www.basildon-hypnotherapy.co.uk is committed to protecting and respecting your privacy. This policy (together with our stated terms and conditions) sets out the basis by which any personal data provide by/collected from you will be processed by Pathways Hypnotherapy. The following information clearly explains our views and practices regarding your personal data and how it is treated. By visiting www.basildon-hypnotherapy.co.uk, submitting any information or making contact you are accepting and consenting to the practices described within this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Victoria Baldwin (ICO registration reference ZA324211 https://ico.org.uk/)

What Personal Information might we use?

You may provide information about yourself by submitting the contact forms on www.basildon-hypnotherapy.co.uk or by submitting digital or physical questionnaires or communications by phone, email or otherwise. Information is also disclosed and matters discussed during initial consultations or therapy.

Information provided could include; your name, address, email address, telephone numbers, financial details, emergency contact information, education and employment information, personal descriptions and lifestyle/health/medical history including current physical or mental issues. Also additional information considered appropriate to your therapy i.e. details of social and family circumstances, objectives and preferences.

What non-personal information do we collect?

Like the majority of websites, Pathways Hypnotherapy website www.basildon-hypnotherapy.co.uk also automatically collects and logs non-identifying information when clients interact with the website:

Google Analytics. Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information may be obtained by visiting Google’s privacy policy. We use this information to conduct research and analysis to better understand how visitors are using our website, so that we can improve our website experience.

How is your personal information used?

Clients (those attending one or more paid sessions)

Information collected is used as follows:

to provide you with the agreed upon therapy in order to help you reach your goals.

to gather feedback used improve the quality of policies and services for all clients.

to provide clients with signposting to any information or guidance deemed helpful.

Enquiries (those who have made contact and/or attended an initial consultation but have not proceeded with paid sessions):

Information is used to reply to queries, answer enquiries and offer suggestions regarding treatment and appointment booking.

The lawful basis to collect, process and hold data is by consent of the individual data subject. By contacting Pathways Hypnotherapy website www.basildon-hypnotherapy.co.uk and/or submitting your personal data, you agree and provide lawful consent to using your data in this way.

Disclosure of your information

I will not share any of your confidential, personal, identifiable information with any third parties unless instructed or permitted to do so by you or required to do so by law or in special cases, such as a physical threat to you or others. In the event that I am legally compelled to disclose such personally identifiable or personal health Information to a third party, I will try to notify you unless in doing so we would violate the law or court order.

Where and how is your personal data stored?

Any digitally processed personal identifiable data collected is stored under password protected encryption. All written personal data (signed consent forms) and other sensitive data are filed and locked away in a safe location.

My lawful basis to collect, process and hold data is by consent of the data subject. By submitting your personal data, you agree to this transfer, storing or processing. I will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet and email is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted to me; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.

Retention Period

Clients (those attending one or more paid sessions):

All data may be stored indefinitely but will not be stored for a period of less than 5 years, for the following reasons:

To provide continuity of service to clients who return for future treatments

To fulfil legal obligations should case notes be required by a court of law

Enquiries (those who have contacted us and/or attended an initial consultation but have not proceeded with paid sessions):

All personal identifiable and contact data to be stored for 1 year, allowing enquiry sufficient time to make a decision without pressure. If after the initial 12 months the enquiry does not become a client then the data will be erased within the next 12 months.

Your rights - access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet the costs in providing you with details of the information held about you.

Links on our site

Our site may contain links to and from other websites. If you choose to follow a link to any other websites, please note that these websites have their own privacy policies and Pathways Hypnotherapy does not accept any responsibility or liability for these policies. Please check individual policies before you submit any personal data to other websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Log Files

Like many other Web sites, www.basildon-hypnotherapy.co.uk makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

www.basildon-hypnotherapy.co.uk does not use cookies.

DoubleClick DART Cookie

Google, as a third party vendor, uses cookies to serve ads on www.basildon-hypnotherapy.co.uk.

Google's use of the DART cookie enables it to serve ads to users based on their visit to www.basildon-hypnotherapy.co.uk and other sites on the Internet.

Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL - http://www.google.com/privacy_ads.html

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include.
Google
Adsense
Amazon

These third-party ad servers or ad networks use technology to the advertisements and links that appear on www.basildon-hypnotherapy.co.uk sent directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see.

www.basildon-hypnotherapy.co.uk has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. www.basildon-hypnotherapy.co.uk's privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Site Terms and Conditions for www.basildon-hypnotherapy.co.uk

Copyright and Usage

All website content is Copyright © Victoria Baldwin, unless individually credited. All rights reserved.

Extracts from this website may be printed out for your own personal use, however you may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Disclaimer

The information contained in this website is for general information purposes only - It is not to be construed as medical advice. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. It is not intended as a substitute for any advice or treatment prescribed by a doctor and any information given here should not be used for diagnosing or treating a health problem. If in any doubt at all about the suitability of hypnotherapy treatment for the individual, they should always check with, and get the written agreement of, their doctor before proceeding.

The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself before using these services that they are suitable for your purposes.

Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. You are, therefore, recommended to take all appropriate safeguards before downloading information or images from this website.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of this website. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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